Programs & Tracks
Applied training pathways help organizations develop their capabilities, enhance the use of knowledge and artificial intelligence, and transform them into practical applications that support performance and sustainability.
Artificial Intelligence Foundations & Daily Productivity
This course aims to build employees' basic readiness to use artificial intelligence, enabling them to confidently and responsibly employ its tools in their daily work tasks. The course begins with understanding the fundamentals and their applications.
The administrator handles command engineering, privacy, and output verification, then moves on to practical application through Microsoft 365 Copilot.
It includes two training programs in:
- Fundamentals of artificial intelligence and responsible use
- Artificial intelligence in daily workflow and enabling Copilot
Target Audience:
Operational staff, specialists, team leaders, frontline staff, and leaders who want to increase productivity and improve the quality of outputs while adhering to responsible use.
Knowledge management and organizational intelligence
Knowledge management is a systematic process of collecting, storing, sharing, and using organizational knowledge and expertise to enhance performance and achieve strategic goals. It protects intellectual assets, prevents loss of expertise, and transforms information into strategic assets critical for growth, competitiveness, and innovation.
This pathway helps to promote knowledge sharing, analyze current practices, assess knowledge management maturity, develop data-driven strategic plans, and identify key performance indicators to measure and improve knowledge practices.
It includes a range of workshops and practical programs in:
- Knowledge management awareness
- Building knowledge and sharing experiences
- Organizational culture and practices
- Maturity Assessment & Strategy Development
- Practical application and knowledge management tools
Target Audience:
Executive leaders and department managers, knowledge management units, human resources, training and development, quality and process improvement, team leaders and direct supervisors.